PRIVACY POLICY

This privacy policy sets out how Age of Innocence uses and protects any information that you give Age of Innocence when you use this website. We are committed to maintaining the trust and confidence of our customers and partners. In particular, we want you to know that any data kept and processed by Age of Innocence is for our business purposes only. We will not sell, rent or trade data with other companies and businesses for marketing or any other purposes.

This Privacy Policy details when and why we collect your personal information, how we use it and how we keep it secure.

What we collect?

We may collect the following information:

What we do with the information we gather?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

When someone visits our website, we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Cookies help us provide you with a better website experience, by enabling us to monitor which pages you find useful and those you do not. Cookies do not contain any information that personally identifies you, a cookie in no way gives us access to your computer or any information about you. We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

We use a third-party provider, MailChimp, for marketing purposes, to keep our customers, partners and suppliers abreast of what we’ve been up to, and also to approach other individuals or businesses that may have an interest in our products.

Mailchimp helps us to gather statistics around email opens and clicks using industry standard technologies to help us monitor and improve our e-communications. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link or by emailing our data protection officer.

MailChimp will automatically ‘clean’ any data file that is inaccurate, however we are always careful to check the analytics of each email campaign we send out through MailChimp for any bounce-backs caused by inaccurate or out-of-date information and will delete or update it accordingly. Additionally, we assess our database on a bi-annual basis for any out-of-date information, or personal data that is no longer required (customer or partners we no longer work with for example) and ensure it is deleted from our systems.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. You are entitled to view, amend, or delete the personal information that we hold about you. Simply email your request to our data protection officer at info@age-of-Innocence.com

This policy was reviewed on May 24, 2018 and will be reviewed regularly as part of our ongoing data protection processes.

We do not hold your credit card details.

Financial transactions take place directly and securely with our payment handling provider.

DO YOU NEED ANY HELP?

We will be glad to answer your questions: +44 (0)203 471 45 10

(from 9 a.m. till 6 p.m Monday-Friday)